Legal
This page explains, in plain language, how Psyflo handles information on its public website and the basic rules for using that website. The logged-in Psyflo platform has separate policies and terms.
Psyflo provides software for mental health practices and the people they serve.
Our public website is for general information, demos, provider waitlist requests, support, newsletters, recruiting, and business inquiries.
The website is not a patient portal, clinical tool, emergency service, or crisis service.
This Website Privacy Policy applies to psyflo.com.
It does not apply to the logged-in Psyflo platform at app.psyflo.com. The logged-in platform is covered by a separate Platform Privacy Policy.
Please do not submit medical, mental-health, emergency, crisis, or other sensitive health information through our website forms.
We collect information you choose to share with us through the website. This may include:
We may collect this information when you contact us, request a demo, join a provider waitlist, subscribe to updates, submit a support request, or apply for a role.
We do not currently operate a patient waitlist through the website.
Our website forms are not meant for health or clinical information. Please do not submit:
If you accidentally send us health information through the website, we may use it only to respond, route, delete, or otherwise handle it appropriately.
Like most websites, our hosting and security systems may collect basic technical information, such as:
We use this information to keep the website working, secure, and reliable.
We use website information to:
If you subscribe to email updates from Psyflo, we may send you updates about Psyflo.
You can unsubscribe from marketing emails using the unsubscribe link in the email or by contacting us at legal@psyflo.com.
Even if you unsubscribe from marketing emails, we may still send non-marketing messages when appropriate, such as replies to your inquiries or legal notices.
At launch, Psyflo does not use cookies, advertising pixels, third-party analytics tools, session replay tools, chat widgets, or similar tracking tools on the public website.
The website may still use basic hosting, security, and technical logs needed to operate the site.
If we add cookies, analytics, advertising pixels, CRM tracking, chat tools, scheduling tools, or similar technologies later, we will update this policy or provide additional notice as appropriate.
We use reasonable safeguards designed to protect website information.
No website or electronic system is perfectly secure. Please avoid sending medical, mental-health, emergency, crisis, or other sensitive information through website forms or email.
We keep website information for as long as needed for the purposes described in this policy.
For example, we may keep information to respond to inquiries, manage demo or waitlist requests, send subscribed emails, review job applications, maintain business records, comply with legal obligations, resolve disputes, or protect our rights.
We may also keep certain information in backups, security logs, or ordinary business records where appropriate.
You can choose not to submit information through website forms.
You can unsubscribe from marketing emails at any time.
You can contact us at legal@psyflo.com to ask us to update or delete website information you previously provided. We may need to keep certain information for legal, security, business, or operational reasons.
Depending on where you live, you may have privacy rights under state law, such as rights to access, correct, delete, or receive a copy of certain personal information.
Psyflo does not sell website personal information or use it for targeted advertising at launch.
To submit a privacy request, contact us at legal@psyflo.com. We may need to verify your request before responding.
The Psyflo website is intended for adults.
We do not knowingly collect personal information from children under 18 through the website. If you believe a child has provided personal information through the website, contact us at legal@psyflo.com.
Our website may link to third-party websites or services.
We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information with them.
The Psyflo website is intended for users in the United States.
We do not intentionally target users outside the United States through the website.
We may update this Website Privacy Policy from time to time.
When we do, we will update the Last Updated date above. Your continued use of the website after an update means you accept the updated policy.
For questions about this Website Privacy Policy, contact:
PsyFlo Corp.
Email: legal@psyflo.com